FAQ

FAQ

1. DOES THE PRODUCT HAVE SIZE?

Most of our products are available in All Size (it fits from size S to L).



2. ARE YOUR PRODUCT MANUFACTURED IN INDONESIA?

Yes, our products are self manufactured in Indonesia.


3. DO I NEED TO SIGN UP FOR AN ACCOUNT TO ORDER?

Not really,
but setting out the account will provide us with your personal details such as email address and shipping address, so you will not have to give us those information every time you shop. Setting up an account will also give you benefits such as order 

Please use a valid email address as we will send you some information regarding your order.



4. DO YOU ACCEPT CREDIT CARD PAYMENT?

No, only bank transfer.



5. WHY IS MY ORDER CANCELLED?

Maximum payment for an order is 2x24 hrs after the order have been placed. If the payment has not been completed after the time limit, the order will be cancelled automatically.



6. WHAT SHOULD I DO IF I HAVE COMPLETED MY PAYMENT BUT HAVEN'T RECEIVED THE PACKAGE AFTER THE ESTIMATE DELIVERY TIME?

Please do not forget to confirm your payment through the webstore after completing the payment. If you haven't confirmed until the time limit, your order will be cancelled. 

If you have confirmed your payment and haven't received your order in time, simply log in to your account and track your shipment. 

Or you could just contact us directlly trough email / simply text us.

You could also just click the button "CONTACT" on the bottom of our website


7. CAN I ADD ITEMS AFTER I CHECKING OUT?

Unfortunately you can't, because after checking out your order is recorded. If you want to add items, kindly make a new order.



8. HOW SOON CAN I GET MY ORDER?

After you order, transfer, and confirm your payment, we will process the order the NEXT DAY / in 24 hours. Note that process is only checking the payment, preparing and delivering the goods to the shipping company. After that, the shipping company needs a certain amount of time to deliver it to you, varies from 1-2 days for domestic and 3-8 days for international deliveries. In short, from confirmation time the order will arrive earliest in 3 days.